Contact us

How to get in touch

Need help with your account or got a question about your existing mortgage?

Visit our help page. Here, you’ll find the answers to the most popular questions.

Or email us at: mortgageservicing@perenna.co.uk. We aim to get back to you within 2 working days.

Call us: on 0333 038 2430, our opening times are 9am – 5.30pm, Monday to Friday.

Post: Perenna Bank PLC, PO Box 1308, Uxbridge, UB8 9RA

Legal Panel Queries

Email legalpanel@perenna.co.uk for conveyancing queries regarding being part of Perenna legal panel.

Got a more general question about Perenna?

We may be able to answer this in our FAQs. If you want to know more about our mortgages or need advice, we can help you find a broker. They’ll provide tailored advice on your mortgage needs. Plus, they’ll know all about our mortgages, so can answer any questions you may have. 

Want to make a complaint?

Your feedback is important to us. We love to hear about your great experiences, but we also want to know if you think there is anything we could do better.

Please visit our complaints page for more information.